Privacy Policy
Effective Date: 10th November 2023
At Langley Staithe (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services related to temporary moorings in England. By accessing our website and using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information from you:
- Personal Information: This may include your name, email address, phone number, and other contact details when you provide them to us.
- Booking Information: When you make a booking for a temporary mooring, we may collect information such as your vessel details, arrival and departure dates, and any special requests or requirements.
- Payment Information: To process payments, we may collect your payment card details, billing address, and other relevant financial information. We do not store this information and use secure payment processing services.
- Website Usage Information: We may automatically collect information about your device, browser, IP address, and pages you visit on our website through cookies and similar technologies. This helps us improve your browsing experience and understand how you use our website.
How We Use Your Information
We use your information for the following purposes:
- Booking and Reservation: To process and confirm your mooring reservations and provide related services.
- Communication: To communicate with you regarding your bookings, provide information about our services, respond to your inquiries, and send you updates and marketing communications if you opt in.
- Improvement of Services: To analyze website usage data and user feedback to enhance our website and services.
- Legal Obligations: To comply with legal obligations, such as tax reporting and fraud prevention.
Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may disclose your information in the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in delivering our services, such as payment processors, email service providers, and maintenance and security partners.
- Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the acquiring entity.
Data Security
We take data security seriously and employ reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.
Your Choices
You have the right to:
- Access, correct, or update your personal information.
- Opt out of marketing communications.
- Request the deletion of your personal information (subject to legal obligations).
You can exercise these rights by contacting us using the information provided in the “Contact Us” section below.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience. You can control or delete these cookies through your browser settings.
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or other means.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
jamie@langleystaithe.co.uk
Thank you for trusting Langley Staithe. We are committed to ensuring your privacy and providing a safe and enjoyable experience during your temporary moorings in England.